SASSA’s current grant booklet and government hotline directory list 0800 60 10 11 for grant and fraud reports. The 2026 booklet also lists GrantEnquiries@sassa.gov.za and says suspected fraud or corruption can be reported anonymously. If there is immediate theft, coercion or danger, contact the South African Police Service as well. Subsidies.co.za does not receive or investigate fraud reports.
What to do
A safe route from question to action
Protect the person firstBlock a lost card through the responsible bank, change a compromised official password and do not forward an OTP. Contact police immediately if someone is threatening or holding identity or grant-card documents.
Write down observed factsRecord what happened, when, the channel or location used and any reference, phone number or message. Separate facts you saw from what another person told you.
Use SASSA’s official channelCall 0800 60 10 11 or email GrantEnquiries@sassa.gov.za. Check the destination carefully before sending any document, and provide only what the authorised investigator requests.
Keep the report referenceSave the date, case or call reference and copies of evidence privately. Do not post identity numbers, bank records or screenshots containing personal details on social media.
Use a wider corruption channel when relevantGovernment also publishes the National Anti-Corruption Hotline for suspected public-service corruption. A criminal complaint can be reported to SAPS.
Common questions
Direct answers
What is the SASSA fraud hotline?
The current official sources list 0800 60 10 11 for SASSA grant and fraud reports.
Can I report SASSA fraud anonymously?
The 2026 SASSA grant booklet says suspected fraud and corruption can be reported anonymously and that identity will be protected if a reporter chooses to provide personal information.
What should I include in the report?
Give accurate dates, events, locations, message details and references you actually have. Do not guess, and never include a banking PIN, password or OTP.
Does Subsidies.co.za investigate SASSA fraud?
No. This page only points to official reporting channels. SASSA, the anti-corruption authorities or SAPS assess the report.
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