Your OTP, password, banking PIN or full card details—even with someone claiming to be an official or helper.
Scam warnings
Government support applications are free.
Use the official route linked on each programme page. Be suspicious when anyone creates urgency, asks for secret credentials or promises approval.
No third party can guarantee a grant, UIF benefit, NSFAS funding or municipal relief decision.
Open the official authority link from the relevant programme page and check the website domain before entering personal information.
Save reference numbers and screenshots of official submissions, but do not post them publicly or send them to an unknown person.
Official reporting
Send the report to the responsible authority
SASSA: Call 0800 60 10 11 or use the steps in the SASSA fraud-reporting guide.
NSFAS: Email speakup@nsfas.org.za, the fraud channel published on NSFAS’s official contact page.
Public-service corruption: Use the government hotline directory to choose the responsible law-enforcement or anti-corruption channel.
Common questions
Direct answers
Will an official ask for my OTP or password?
No legitimate helper needs your password, banking PIN or one-time code. Start the action yourself on the official website and keep those secrets private.
Where do I report suspected SASSA fraud?
SASSA and the government hotline directory list 0800 60 10 11. The 2026 grant booklet also lists GrantEnquiries@sassa.gov.za and says a report can be anonymous.
Where do I report suspected NSFAS fraud?
NSFAS lists speakup@nsfas.org.za for information about fraud or corruption. Do not send an account password or OTP with the report.
What if someone asks me to resubmit NSFAS documents through WhatsApp?
Do not send them. Sign in to myNSFAS from the official NSFAS website and check whether the application record actually requests a document.