Johannesburg Expanded Social Package · ZA-JHB municipal route

Johannesburg Expanded Social Package

Possible help with water, electricity, rates and other municipal bills for low-income Johannesburg households.

Please check with the government office

You may still be able to get help

Johannesburg's pages give different income limits. We cannot reliably check this benefit right now. This does not mean you cannot get help. Ask a Johannesburg ESP registration centre to check your income and tell you what support is available.

Who may qualify

Check these things first

This is a simple first check. SASSA, UIF or your municipality will check your application and make the final decision.

Ask the government office to confirm the current requirements. We are not using the disputed limits or unverified information to decide whether you qualify.

What you may need

Documents to get ready

Identity document or accepted status document

Proof of residence

Proof of household incomeAn authority may accept an affidavit where the applicant has no income.

Municipal account or prepaid-meter reference

Recent bank statement(s)

Keep sensitive documents private. This website does not need your ID, statements or banking confirmation for the anonymous scan.

Avoid preventable delays

Get the application ready.

  1. Use the policy and application form for the municipality where the home is located.
  2. Collect IDs for the people the form asks about, proof of address, the municipal account and household income evidence.
  3. If unemployed, use the affidavit or bank-statement route stated by that municipality; requirements differ by city.
  4. Explain who owns, rents or lawfully occupies the home and whose name appears on the municipal account.
Explain facts, not a copied story.

Who lives at the address, and what is each person's relationship to the applicant? Who owns or rents the property and whose name is on the municipal account?

See common problems, truthful wording and appeal steps