Nelson Mandela Bay Assistance to the Poor · ZA-NMB municipal route

Nelson Mandela Bay Assistance to the Poor

Municipal free basic services subject to current City confirmation.

Important to know

One detail still needs an official answer

Ask Nelson Mandela Bay to confirm your free services.

Two official documents show different free water and electricity amounts. We show the known amounts, but the municipality must confirm what your household receives now.

Who may qualify

Check these things first

This is a simple first check. SASSA, UIF or your municipality will check your application and make the final decision.

    • Household lives in the relevant municipality: Yes
    • Monthly household income: no more than R4 800
    • Property value: no more than R2 000 000
    • The municipality must confirm the current help available

Amounts and limits

Current amounts used in this guide

Free electricity in the adopted policy75 kWh
Free water in the adopted policy8 kL
Property-value limit for automatic helpR130 000
Free electricity in the draft budget50 kWh
Free water in the draft budget6 kL
How the income limit is worked outtwo maximum state pensions
Monthly household income limitR4 800
Property-value limitR2 000 000

What you may need

Documents to get ready

Identity document or accepted status document

Proof of residence

Proof of household incomeAn authority may accept an affidavit where the applicant has no income.

Municipal account or prepaid-meter reference

Recent bank statement(s)

Keep sensitive documents private. This website does not need your ID, statements or banking confirmation for the anonymous scan.

Avoid preventable delays

Get the application ready.

  1. Use the policy and application form for the municipality where the home is located.
  2. Collect IDs for the people the form asks about, proof of address, the municipal account and household income evidence.
  3. If unemployed, use the affidavit or bank-statement route stated by that municipality; requirements differ by city.
  4. Explain who owns, rents or lawfully occupies the home and whose name appears on the municipal account.
Explain facts, not a copied story.

Who lives at the address, and what is each person's relationship to the applicant? Who owns or rents the property and whose name is on the municipal account?

See common problems, truthful wording and appeal steps