Tshwane Indigent Support · ZA-TSH municipal route

Tshwane Indigent Support

Free basic services for registered or automatically classified households.

Important to know

One detail still needs an official answer

We left out a file that exposed people’s account details.

Your check uses only public policy and budget information. It never needs another household’s private details.

Who may qualify

Check these things first

This is a simple first check. SASSA, UIF or your municipality will check your application and make the final decision.

    • Household lives in the relevant municipality: Yes
    • Person’s age: at least 18
    • Monthly household income, excluding child and foster grants: no more than R4 800
    • Household owns other fixed property: No
    • The government office must confirm the application

Amounts and limits

Current amounts used in this guide

Property-value limit for automatic helpR250 000
Free electricity100 kWh
Free water12 kL
How the income limit is worked outjoint pensions of two old-age state pensioners
Monthly household income limitR4 800

What you may need

Documents to get ready

Identity document or accepted status document

Proof of residence

Proof of household incomeAn authority may accept an affidavit where the applicant has no income.

Municipal account or prepaid-meter reference

Recent bank statement(s)

Keep sensitive documents private. This website does not need your ID, statements or banking confirmation for the anonymous scan.

Avoid preventable delays

Get the application ready.

  1. Use the policy and application form for the municipality where the home is located.
  2. Collect IDs for the people the form asks about, proof of address, the municipal account and household income evidence.
  3. If unemployed, use the affidavit or bank-statement route stated by that municipality; requirements differ by city.
  4. Explain who owns, rents or lawfully occupies the home and whose name appears on the municipal account.
Explain facts, not a copied story.

Who lives at the address, and what is each person's relationship to the applicant? Who owns or rents the property and whose name is on the municipal account?

See common problems, truthful wording and appeal steps