Employee benefit claims moved from the legacy uFiling claims portal to UIF Online. The Department of Employment and Labour says UIF Online supports direct submissions and real-time tracking. Labour Centres remain an official help route.
What to do
A safe route from question to action
Choose the correct UIF benefitThe released routes cover unemployment, reduced work time, illness, maternity, parental, adoption and dependant benefits.
Open UIF OnlineUse uifonline.labour.gov.za for an employee benefit claim. Do not follow an old guide that sends employee claims to uFiling.
Prepare the requested evidenceThe exact checklist varies by benefit. The programme library shows the released evidence list for each route.
Track the claim directlyUse the platform’s real-time tracking and keep the case number private.
Check your situation
See who may qualify and what to do next
Common questions
Direct answers
Do employee UIF claims still use uFiling?
No. The Department says the legacy employee claims portal closed in May 2026 and employee claims moved to UIF Online.
Can I get help in person?
Yes. Labour Centres remain an official assistance route.
Can a third party guarantee my UIF payment?
No. UIF assesses and authorises the claim.
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