Sign in to UIF Online for current real-time claim tracking. Employee claims no longer use the legacy uFiling portal. If an older record contains wording such as ‘Sent to Assessor’, treat the old FAQ as historical context and verify the live claim in UIF Online.
What to do
A safe route from question to action
Open UIF OnlineUse the official Labour domain and sign in directly.
Open the claim history or tracking viewRead the status together with any requested document or payment action.
Follow up safelyIf the platform does not explain the issue, contact UIF on 08000 30007 or use a Labour Centre.
Common questions
Direct answers
Where do I check my current UIF claim?
On UIF Online, the current official employee-claims platform.
What does Sent to Assessor mean?
In the legacy uFiling FAQ it meant an assessor was allocated. Verify the current record in UIF Online because the claims platform has changed.
What is the UIF contact number shown by UIF Online?
08000 30007.
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