The official Labour directory lists the Cape Town Labour Centre at Thomas Boydell Building, 22 Parade Street, with 021 468 5500/5502/5504 and weekday hours of 07:30–16:00. The 2026 SASSA booklet lists SASSA House, 501 Prodinsa Building, corner Steve Biko and Pretorius Streets, Pretoria, on 012 400 2000. For Durban or Gqeberha/Port Elizabeth, confirm the nearest service point through SASSA’s official contact route before travelling because regional offices and local service points are not the same thing.
What to do
A safe route from question to action
Choose the correct authorityUse SASSA for social grants and a Labour Centre or UIF Online for UIF and employment services. One office cannot necessarily resolve the other authority’s record.
Verify the directory on the dayOpen the official government or departmental directory. Addresses and opening arrangements can change.
Confirm the service offeredPhone the listed official number before travelling if the matter needs a specific claims, document or biometric service.
Take only necessary documentsUse the official checklist for the chosen task and keep originals and account details private while travelling.
Common questions
Direct answers
Where is the Cape Town Labour Centre?
The official directory lists Thomas Boydell Building, 22 Parade Street, Cape Town. Verify the live directory before travelling.
Where is SASSA head office in Pretoria?
The 2026 booklet lists SASSA House, 501 Prodinsa Building, corner Steve Biko and Pretorius Streets, Pretoria.
How do I find a SASSA office in Durban or Gqeberha?
Use the official contact route or toll-free line to confirm the nearest service point. The provincial office may be in a different city and is not necessarily the local walk-in office you need.
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